It is getting nice Christmassy and I bet that all of us are looking forward for this time. But my inspiration doesn?t come from Christmas today. Today I was inspired by a movie every Lord of the rings fan (as me) wanted to see really badly. Yes you are guessing right, Hobbit.
As we already expanded our services beyond the customer service, I would like to present you not just this perspective, but also a businessman point of view.
You may think that there is no connection between this fantasy and reality, because it is just impossible to go to the mountains and kill a dragon. But what I would like to share with you is the idea of an epic journey.
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Let me introduce the business perspective at the first place: At the beginning was Bilbo visited by horde of hungry dwarfs and invited to the journey. Unexpected visit one must say. But to face the truth change doesn?t bother to inform us in advance in the real life as well. You may not be invited to the journey by dwarves, trolls or any other kind of bred, but if you have a dream there may be somebody willing to give you the opportunity to reach for it. Bilbo made a good choice by deciding to join. Don?t be afraid to go for the journey of your life too, whether you want a little corner shop or a big sweatshop go for it!
The customer service point of view is more straight forward. Once, I have read a beautiful quote, which fits here really well: There are no traffic jams along the extra mile.
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Hope you enjoyed and have a nice Christmas.
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2012/12/21Source: http://blog.nicereply.com/hobbit-in-terms-of-business-and-customer-service/
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