CHICAGO (Reuters) ? Google Inc is dipping its toe into the customer-service business as the world's largest Internet search company steps up competition with e-commerce giant Amazon.com Inc. Google rolled out a new certification service called Google Trusted Stores on Thursday that helps shoppers see which online merchants ship quickly and reliably and which ones offer great customer service. Google has been testing the free service with online retailers including Wayfair, Timbuk2 and Beau-coup. It is open to all U.S. merchants starting on Thursday. ?
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Posted by sskarthik on June 8, 2012
http://sskarthik.wordpress.com/2012/06/08/google-dips-toe-into-customer-service-business-3/
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